- Orders can be cancelled within 24 hours of placement, provided the items have not been dispatched.
- For custom or bulk orders, cancellation requests may not be accepted once production begins.
We reserve the right to cancel any order due to product unavailability, pricing errors, or unforeseen issues. In such cases, full refunds will be processed.
Approved refunds will be processed within 7–10 business days via the original method of payment.
- Any payment gateway or transaction fees may be deducted from the refund amount.
Gas cylinders once dispatched, sterile surgical instruments, or customized equipment cannot be cancelled or returned due to safety and hygiene regulations.